Legal
Refund Policy
Last updated: March 2026
Digital Products — All Sales Final
Due to the digital nature of our products (downloadable files), all sales are considered final once the files have been delivered. We cannot accept returns on digital products as they cannot be “returned” in the traditional sense.
When We May Issue a Refund
While our general policy is no refunds, we understand that issues can arise. We will consider a refund in the following situations:
- Technical issues: If you are unable to download or access your purchased files after reasonable troubleshooting with our support team.
- Wrong product delivered: If you receive files that are materially different from what was described on the product page.
- Duplicate purchase: If you accidentally purchased the same product twice.
- Corrupt files: If the delivered files are damaged or corrupted and we cannot provide a working replacement.
How to Request a Refund
If you believe you qualify for a refund, please contact us with:
- Your order number or email used at checkout
- The product(s) in question
- A description of the issue
- Screenshots if applicable
We aim to respond to all refund requests within 48 hours.
Refund Processing
Approved refunds will be processed to your original payment method within 5–10 business days, depending on your bank or card issuer.
Our Commitment
We stand behind the quality of our products. If you're ever unhappy with a purchase, reach out to us before requesting a refund — we may be able to offer an exchange, a different product, or a store credit that better meets your needs.